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Shaquiel Sewell

Customer Success @ Moreta (YC S24)

Based in Bangkok
Bangkok, Thailandhello@shaquiel.com

Customer Success at Moreta (YC S24). Paid media and brand work across regulated markets, multi-region ads, and travel ops.

Professional Experience

2025 - Present
Bangkok

Customer Success

Moreta (YC S24)

Customer onboarding, adoption, and day-to-day product support at a YC travel-fintech.

  • -Support customers through onboarding and ongoing product use
  • -Turn product and ops constraints into clear next steps
  • -Feed customer signal back into the team
Customer SuccessOnboardingTravel Tech
Jan 2025 - Present
Cape Town / Remote

Travel Advisor / Internal Operations

Hey Partner!

Concierge services and internal tooling for travel operations.

  • -Built automation workflows for inventory ops
  • -Replaced spreadsheet-heavy processes with lighter systems
  • -Kept day-to-day travel ops moving without the admin drag
AutomationProcess OptimizationOperations
July 2024 - Aug 2024
Singapore (Remote)

Junior Paid Ads

fileAI

AI automation SaaS. Paid advertising across US, EU, and SEA.

  • -Ran multi-region paid campaigns (US, EU, SEA)
  • -Supported funnel optimization and creative testing
  • -Set up conversion tracking and heatmap review
GA4HubSpotMeta AdsConversion TrackingHotjar
April 2023 - Sept 2023
Bangkok, Thailand

Paid Ads Specialist

Panthera Group

Multi-brand cannabis marketing under strict advertising rules.

  • -Managed campaigns across 5 brands
  • -Ran A/B tests on creative and targeting
  • -Shipped work inside real compliance constraints
Meta AdsGoogle AdsA/B TestingCreative Strategy
Dec 2021 - June 2022
Bangkok, Thailand

Marketing Manager

Bang Bang Sauce Factory

F&B brand work: research, storytelling, and local campaigns.

  • -Supported local brand campaigns
  • -Helped with product and market research
  • -Built positioning and go-to-market inputs
Brand StrategyMarket ResearchProduct MarketingF&B

Education

2025
GPA: 3.32 / 4.0

Bachelor of Business Administration (BBA)

High Tech Entrepreneurship
University of the Thai Chamber of Commerce (UTCC)
2025

Bachelor's Degree

Digital Marketing
Harbour.Space Institute of Technology
Awarded €66,000 Creator Academic Scholarship for marketing innovation

Certifications & Awards

C1 Advanced (English)

British Council
2025

TEFL Certification

International TEFL Academy
2022

Google Analytics 4 Certification

Google
2024

Creator Award

Harbour.Space University
2024

Technical Skills

AUTOMATION & NO-CODE

Marketing AutomationWorkflow AutomationZapierMake.com

CRM & SALES

HubSpotSalesforceZoho CRM

PAID MEDIA

Google AdsMeta AdsTikTok AdsLinkedIn Ads

ANALYTICS & DATA

GA4DatadogHotjar

CONTENT & CMS

WordPressCanvaAdobe Photoshop

PROJECT MANAGEMENT

NotionClickUpTrelloMonday.com

Languages

English
C1 Advanced Certified
Native/Bilingual
Thai
Conversational
Afrikaans
Limited Working
Dutch
Elementary
Zulu
Elementary

Relevant Coursework

MARKETING STRATEGY

  • Holistic Marketing (B+)
  • Digital Strategy (B+)
  • Brand Strategy (B+)
  • Strategic Brand Management

GROWTH & ANALYTICS

  • Growth Hacking
  • Conversion Rate Optimization (CRO)
  • User Psychology
  • Paid Advertising
  • SEO (B)
  • Mobile Marketing (B)

CONTENT & CREATIVE

  • Video Storytelling (B)
  • Content Strategy (B)
  • Viral Marketing (B)
  • Digital Marketing Trends

BUSINESS & MANAGEMENT

  • Entrepreneurial Finance
  • Business Strategy
  • Digital Transformation
  • Product Management (B)
  • Project Management (A-)

Ready to collaborate?

Looking for a growth-focused marketer or a paid media partner? Let's talk.