Shaquiel Sewell
Customer Success @ Moreta (YC S24)
Based in Bangkok
Customer Success at Moreta (YC S24). Paid media and brand work across regulated markets, multi-region ads, and travel ops.
Professional Experience
2025 - Present
Bangkok
Customer Success
Moreta (YC S24)
Customer onboarding, adoption, and day-to-day product support at a YC travel-fintech.
- -Support customers through onboarding and ongoing product use
- -Turn product and ops constraints into clear next steps
- -Feed customer signal back into the team
Customer SuccessOnboardingTravel Tech
Jan 2025 - Present
Cape Town / Remote
Travel Advisor / Internal Operations
Hey Partner!
Concierge services and internal tooling for travel operations.
- -Built automation workflows for inventory ops
- -Replaced spreadsheet-heavy processes with lighter systems
- -Kept day-to-day travel ops moving without the admin drag
AutomationProcess OptimizationOperations
July 2024 - Aug 2024
Singapore (Remote)
Junior Paid Ads
fileAI
AI automation SaaS. Paid advertising across US, EU, and SEA.
- -Ran multi-region paid campaigns (US, EU, SEA)
- -Supported funnel optimization and creative testing
- -Set up conversion tracking and heatmap review
GA4HubSpotMeta AdsConversion TrackingHotjar
April 2023 - Sept 2023
Bangkok, Thailand
Paid Ads Specialist
Panthera Group
Multi-brand cannabis marketing under strict advertising rules.
- -Managed campaigns across 5 brands
- -Ran A/B tests on creative and targeting
- -Shipped work inside real compliance constraints
Meta AdsGoogle AdsA/B TestingCreative Strategy
Dec 2021 - June 2022
Bangkok, Thailand
Marketing Manager
Bang Bang Sauce Factory
F&B brand work: research, storytelling, and local campaigns.
- -Supported local brand campaigns
- -Helped with product and market research
- -Built positioning and go-to-market inputs
Brand StrategyMarket ResearchProduct MarketingF&B
Education
2025
GPA: 3.32 / 4.0
Bachelor of Business Administration (BBA)
High Tech Entrepreneurship
University of the Thai Chamber of Commerce (UTCC)2025
Awarded €66,000 Creator Academic Scholarship for marketing innovation
Certifications & Awards
C1 Advanced (English)
British Council
2025
TEFL Certification
International TEFL Academy
2022
Google Analytics 4 Certification
Google
2024
Creator Award
Harbour.Space University
2024
Technical Skills
AUTOMATION & NO-CODE
Marketing AutomationWorkflow AutomationZapierMake.com
CRM & SALES
HubSpotSalesforceZoho CRM
PAID MEDIA
Google AdsMeta AdsTikTok AdsLinkedIn Ads
ANALYTICS & DATA
GA4DatadogHotjar
CONTENT & CMS
WordPressCanvaAdobe Photoshop
PROJECT MANAGEMENT
NotionClickUpTrelloMonday.com
Languages
English
C1 Advanced Certified
Native/Bilingual
Thai
Conversational
Afrikaans
Limited Working
Dutch
Elementary
Zulu
Elementary
Relevant Coursework
MARKETING STRATEGY
- Holistic Marketing (B+)
- Digital Strategy (B+)
- Brand Strategy (B+)
- Strategic Brand Management
GROWTH & ANALYTICS
- Growth Hacking
- Conversion Rate Optimization (CRO)
- User Psychology
- Paid Advertising
- SEO (B)
- Mobile Marketing (B)
CONTENT & CREATIVE
- Video Storytelling (B)
- Content Strategy (B)
- Viral Marketing (B)
- Digital Marketing Trends
BUSINESS & MANAGEMENT
- Entrepreneurial Finance
- Business Strategy
- Digital Transformation
- Product Management (B)
- Project Management (A-)
Ready to collaborate?
Looking for a growth-focused marketer or a paid media partner? Let's talk.